Yes, we ensure all personal data will be kept confidential with the maximum level of security through the application
Visit the City of San Diego portal/application. Click on the ‘Register’ button under the My Account module, and enter all required information. Upon successful submission, an automatically generated email, with an activation link, will be sent to the email address provided.
Navigate to 'Login Help' on the landing page.
Your IP is blocked if you submit invalid details beyond the authentication limit while registration, login, resetting password, adding account and changing the password.
In the My Account module, the ‘Profile’ section will allow you to update your Mobile Number, Primary Number, Email ID, Service Address and Security Questions.
In the My Account module, under ‘Settings,’ you may choose Email/Push notification for ‘Connect Me,’ ‘Service’ and ‘Outage.’
Upon successful login, you will see the ‘About My Home’ screen display, where you may provide any information related to the registered account/property. The same information may be updated in the 'About My Home' tab in the My Account module.
Keeping your information confidential and secure is a top priority for us. The username and password you create for your account are unique identifiers only accessible to you.
Billing statements are available for viewing once they have been generated by City of San Diego.
Yes, you will be alerted when your bill is due through the selected choice of notifications (ie. email/push).